Frequently Asked Questions
A few helpful answers before we get started.
What exactly do you specialize in?
We specialize in custom packaging, stickers & labels, marketing print (flyers, brochures, catalogues), and corporate essentials (cards, NCR books, roll-ups, etc.). Everything is produced based on your specifications—so your brand looks consistent across every touchpoint.
Do you offer free delivery across the UAE?
Yes we deliver all across UAE for free. Once your order is approved for production, we confirm the delivery timeline and arrange delivery slots to match your operational hours.
What is your typical turnaround time?
Turnaround time depends on the item, quantity, and finishing. We provide an accurate timeline in the quotation. Next-day delivery is available for selected items, while custom packaging and specialty finishes typically require more lead time.
Do you have minimum order quantities (MOQs)?
Some products (especially custom packaging and certain finishes) have MOQs due to production requirements. We’ll recommend the most cost-effective quantity range based on your product and project.
Can you help with design/artwork if we don’t have print-ready files?
We primarily work with client‑provided artwork. However, we can assist with design adjustments, file setup, and print‑ready formatting to ensure the best output.
What file formats do you accept?
We accept print‑ready PDF. For best results, artwork should include correct dimensions, bleed, and high-resolution elements. Our team will review and advise any required adjustments before production.
Note: AI generates designs may not be print ready.
Note: AI generates designs may not be print ready.
Still have a question? Tell us what you have in mind, and our team will be happy to help.
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